Terms of Service

By accessing or using the Oxora website (oxoracare.com) and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

Oxora products are cosmetic skincare products designed to support the skin’s micro-environment. They are not medicines, drugs, or medical devices. Product descriptions, including references to MEM-Activated Water™, describe the cosmetic function of the product.

We make every effort to display product colours and images accurately. However, actual product appearance may vary slightly from images shown on the website.

We reserve the right to modify, discontinue, or update products at any time without prior notice.

All content on this website — including text, images, graphics, logos, the Oxora name, MEM-Activated Water™, and product names — is the property of Oxora and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent.

Oxora products are provided “as is.” We do not guarantee specific results from using our products. Individual results vary based on skin type, condition severity, and usage patterns.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, Oxora shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Our total liability for any claim arising from these terms or your use of our products shall not exceed the amount you paid for the specific product giving rise to the claim.

These terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

We may update these terms from time to time. Material changes will be communicated via email or a prominent notice on our website. Continued use of our services after changes take effect constitutes acceptance.